Return & Exchange Policy For All Items
The returns policy relates only to BetterAir merchandise was purchased only through www.betterair.com.au or by telephone at 03 8586 0500. Please consult the respective store returns policy for BetterAir merchandise purchased through retailers, wholesalers, or other e-commerce stores.
We are unable to accept returns or exchanges on any items unless the item is faulty.
All exchanges must be authorised within seven (7) days of original receipt of delivery.
Any merchandise marked “Final Sale” or “Clearance” cannot be returned.
All authorised transactions will be credited to the original payment method used, less the original shipping and handling fees charged to you. Please allow up to 2 billing cycles for the credit adjustment to appear on your credit card statement.